We've got 20 members in the community now, and I hope we can start a little bit of discussion to help get to know each other and to help new members too. So here goes:
What is the first thing that someone new to social capital should do to make a difference to the connections and relationships within their organisation?
I would say assess the mindset and the culture around. From my experience, there are different levels of organizational maturity in looking at the connections rather than the parts. If there is readiness than I would suggest picking up 2-3 practices (managerial/HR) and re-think about them in the context of connectivity - how do they promote/inhibit connectivity? How would this practices be designed if collaboration and connectivity were top priority?
And I definitely agree with this too - and maturity around understanding connections will be a large part of the broader best fit approach I was referring to in my other response. So if the person is 'mature' what 2-3 practices have you seen work well? And if not, what have you done instead to build that maturity, or to take other actions given that the maturity isn't there?