We've got 20 members in the community now, and I hope we can start a little bit of discussion to help get to know each other and to help new members too. So here goes:
What is the first thing that someone new to social capital should do to make a difference to the connections and relationships within their organisation?
I wholeheartedly agree with the idea that making a direct connection to the business is critical for advancing any kind of significant body of work involving others. On the other hand, perhaps the first thing to do is simply to prompt discussions (either 1:1 or as a group) centered around the social capital perspective. Using an image of an trad org chart next to a network diagram can generate alot of interest in a very simple way. Sharing some of the social network science research out there, or mainstream publications about same can generate alot of interest and begin to build readiness/support.