What is the first thing that someone new to social capital should do?

We've got 20 members in the community now, and I hope we can start a little bit of discussion to help get to know each other and to help new members too. So here goes:

What is the first thing that someone new to social capital should do to make a difference to the connections and relationships within their organisation?

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  • Hey folks,

    Do i get a bonus point for being the first person to answer?

    I think the most important thing is to quickly reduce it from an abstract concept into a concrete business impacting issue or risk. Having pitched Social Capital technology for several years, we have learned that unless there is a critical business problem that impacts someone's performance, bonus or revenue, its very hard to get funds allocated to study or observe something like Social Capital.

    As soon as its impact on sales performance, high potential identification or diversity and inclusion is identified, then funds/humans/time get allocated to it!!!

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